Pole and Aerial Small Group Fitness Studio

Important Update About Our Registration System and Rewards Program

On October 3, 2018, Brass Butterflies will be making the switch from MindBody to Wellness Living as our studio management software provider. We're already hard at work transferring data, and preparing for the switch-over to make this change as transparent and painless as possible.

 

All online purchases and registrations will be temporarily frozen on October 1. You will still be able see the schedule on our website, and to log in to your MindBody account to view your own schedule. You will not be able to make purchases, cancel out of classes, or register for classes through the online portal or app. Please contact the studio by email or phone to perform any of these transactions for this brief period, until we officially go live with Wellness Living. All current and former students with active profiles in MindBody will receive a Welcome email with instructions on how to access your new Wellness Living account, as soon as the transition is complete, most likely on October 4, 2018.

 

As part of this transition, we will be phasing out the Perkville points rewards program, and replacing it with a new program run through Wellness Living. All Perkville points balances will be transferred into Wellness Living at the end of this week. The current rewards and redemption levels will remain in place until December 31, 2018. Earning of points will be frozen during this time, with the exception of referral activities (more details to be shared about that once we go live).

 

Students with point balances carrying over from Perkville will have until December 31, 2018 to redeem for the identical rewards at the same trading value as the current Perkville program. Points must be redeemed by December 31, however, service rewards (e.g., a Studio Party Package) can be redeemed, but may be scheduled after December 31.

 

On January 1, 2019, all remaining points balances will be reset, and a new, improved rewards program with exciting new ways to earn and redeem points will be launched! Periodic reminders will be set to individuals with points balances with instructions on redeeming points as we move toward the December 31 deadline.

 

Please don't hesitate to ask if you have any questions about these upcoming changes.

 

Sincerely,

 

The Brass Butterflies Management Team


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