Registration Instructions
Need Help? Contact the studio and we’ll be glad to walk you through any issues. E-mail is the best way to reach us in a timely manner.
8 Week Term Registrations for curriculum and performance series classes are done online through Wellness Living. Once registration is open, choose your class on the schedule widget above (you may have to click forward using the date selector to the start date of the next Term if the classes aren’t displaying). You may be able to view the schedule prior to registration opening, but you will not be able to register until the “Book Now” buttons appear beside the classes after registration opens.
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Click on the class that you wish to register for in the schedule widget, below. The widget may appear as a weekly grid calendar or a list, depending on your screen width and whether you are viewing in a regular or mobile browser. Please read class descriptions and special instructions/prerequisites carefully to ensure you are enrolling in the right class. If you are new to Pole or Aerials, you will always start with our Intro level classes. If you are an experienced or returning student and you’re not sure what level you belong in, please contact the studio for help. Follow the prompts to log in or create a new Wellness Living account.
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Parents/Guardians of students under the age of 18 need to create an account for themselves in Wellness Living, then add the child to their account as a Family Member. If you have previously registered your child for classes, you will already have an account and will just need to select their name from the “Booking for” drop-down box in the Booking screen after you log in.
If you and/or your child are new to our studio and you do not yet have a Wellness Living account, when you click on a class in the schedule below, you will be taken to a Sign in page on Wellness Living. Instead, click on the “Don’t have an account? Sign up” link below the green “Sign in —>” button to create your account. You should create this account with your own information. After you create your own adult account, go to the My Profile tab of your account in Wellness Living (top teal coloured menu) and add your child’s account by clicking “Edit Profile” then “Add relationship” to the right of the page. Be sure to enter the child’s birthday otherwise the age restrictions will not allow you to register them. This process might take you out of the booking flow for your chosen class. If it does, just go back to the calendar and click Book Now again.
Once your child’s account is created and connected to yours, you should be able to select them from the drop down menu in the booking flow.If you have any problems with the process, please don’t hesitate to contact us by email and we’ll help with your account setup and registration.
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Payment is required to register and hold your spot in a class. Online payment is by credit card only. If you wish to pay via Interac e-transfer instead of credit card, please contact the studio for help with your registration.
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New Memberships: If you intend to sign up for a new membership, but you have not yet had your consultation, and your membership is not yet set up in the Wellness Living system when registrations open, contact the studio to help with your registration. Read more about memberships and request a consultation here.
Existing Memberships: YOU CAN NOW REGISTER ONLINE! (New for November/December 2023 registrations). However you must sign in to Wellness Living in another tab or window first so the system recognizes you. If you are already a Chrysalis, Monarch, or Kaleidoscope member (you have signed your membership contract and it is set up in the system), You will receive an email 3-7 days before registration opens for everyone else letting you know that membership-only early registration is open. Space is still first come first served, but you are given priority/early registration before the general open registration date.
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If the class you wish to register for is full, you may join the waitlist. Wellness Living functionality changed recently so that you should be able to register on the waitlist without payment. If you are not promoted into the class from the waitlist before the start of the Term, you will not be charged. However, if you are on the waitlist and a space becomes available, you will be automatically added to the class and charged, and you will be subject to the same no-refunds policy as any other registration. So, if you are on a waitlist and you change your mind, PLEASE contact the studio right away so we can remove you from the list. Please contact the studio by email to cancel yourself off a waitlist if you have any trouble doing so yourself.
NOTE: Though we will aim to have general online registrations open by 9:00am on registration opening day, the process of opening classes for registration in Wellness Living is manual and it takes time for the system to update, so if some classes still do not show as open for registration at 9:00am, please wait a bit then refresh your page until they update.